Our Staff

Resident staff member

At Primrose, we are sensitive to the fact that this is a new and emotional experience for you. Undoubtedly, you will encounter situations about which you will want to ask questions, make suggestions, or voice concerns. We recognize that good communication is a key component of providing quality services and encourage it. To assist in the communication process, we’ve provided a list of the management team at Primrose. The brief descriptions of our duties will assist you in determining from whom you might best obtain an answer to your particular question(s). For those who find it more convenient to communicate by email, we have included our email addresses. Please never hesitate to contact us with your questions or concerns. The more we both know about each other, the better we can do for you.

Santa Rosa Staff

JOHN WOTRING

EXECUTIVE DIRECTOR

Email: JJW@primrosealz.com

John coordinates all departments to insure each department is in alignment with goals, budget, guidelines and resident needs. John is responsible for the day-to-day operations of Primrose. John is also available to discuss any issues or questions you may have concerning the operation of Primrose during business hours 8:30AM-5:00PM.

DAN OBRIEN

RN WELLNESS DIRECTOR

Email: DJO@primrosealz.com

Dan is the direct supervisor of our Resident Assistants, who provide daily care (baths, meals, etc) to residents. Dan coordinates the nursing and medical aspects of resident care by working with all of the Primrose departments and the medical community. Dan works hand-in-hand with the Program Director to assure that the total needs of our residents are being met. Dan works Monday-Thursday 9:00 to 5:00

ALLY JOY

FOOD SERVICE DIRECTOR

Email: FSD@primrosealz.com

Ally is responsible for the food service program and the catering services at Primrose. Ally heads the team of chefs that produce the meals for the residents and visitors. Ally also coordinates the staff to produce a pleasant dining experience. Ask her about nutrition, dining, and dietary concerns. Ally’s hours are Tuesday-Thursday 9:30-6:00/Saturday/Sunday 10:00-6:30

BRIAN WAGNER

PLANT OPERATIONS DIRECTOR

Email BWW@primrosealz.com

Brian is responsible for keeping Primrose beautiful and functional. Brian takes great pride in maintaining the picturesque garden setting and spacious courtyard surroundings at Primrose. In addition to the grounds, Brian directs the maintenance and housekeeping teams. Brian’s hours are from Monday–Friday from 9:00 to 3:00

KARINA CLIMACO

DAY CLUB DIRECTOR

Email: DCDSR@primrosealz.com

Karina is responsible for the daily management of the Primrose Day Club, an adult day service for persons experiencing memory loss. She provides quality programming to our members in order to extend their independence and quality of life, as well as to give family care-givers a break from their responsibilities. Karina’s hours are Tuesday through Friday, from 9:00AM to 4:30PM.

NATALIE MARTINEZ

ACTIVITIES COORDINATOR

Email: ACTSR@primrosealz.com

Natalie coordinates and leads our Activity Program including outings and Holiday celebrations. She creates our monthly calendar of events and makes sure that all of our clients are engaged in our daily activities program. She also supervises the Music and Memory Program and creates individual playlists for our clients.

CYNTHIA TILKER

ADMINISTRATIVE DIRECTOR/COMMUNITY RELATIONS DIRECTOR

Email: CMT@primrosealz.com

Cynthia represents Primrose to the regional network of dementia services, agencies and providers. Cynthia assists families through the complete move in process, beginning with inquiry and ending with move in. Cynthia is also responsible for office management and HR. Cynthia’s hours are

Tuesday through Friday 9:00AM to 5:30PM.