Engaged Living

For Alzheimer's and Dementia

Santa Rosa (707) 578.8360

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Covid19 Response

COVID-19 (Corona Virus) UPDATE

Most importantly we want our Primrose families, vendors and friends to know that we are thinking of you and hoping that you are all safe and healthy.  It’s so crucial at this time that we all do our utmost to protect ourselves, our families and our community.

With that in mind….

Please remember:

  • Wash your hand frequently.
  • Maintain sheltering in place and social distancing.
  • Avoid touching your face.
  • If you have a fever, cough or difficulty breathing, seek medical care early.
  • Stay informed.


In the endeavor to keep our clients healthy and safe, Primrose has implemented the following in an abundance of caution and with guidance from The California Department of Health and Department of Social Services as a response to the threat of COVID-19 (Corona Virus).  We have no cases at this time.


Current  Response to COVID-19  (3/16/2020)

  • Visitors shall be denied at this time, unless their family member is actively dying. Essential Service Workers are exempt.
  • Allowed Visitors shall be screened for illness & denied entry if ill.
  • Allowed Visitors shall be required to use hand sanitizer upon entry.
  • Allowed Visitors shall wear a mask regardless of no symptoms.
  • Resident and Staff screening and illness tracking has been implemented.
  • All departments are re-training on infection control & prevention.
  • No Resident outings- unless Emergent Medical Necessity
  • Day-Club services are suspended until further notice.
  • Social Distancing of residents will be endeavored.
  • Remote visitation (Calls/Skype/Face-time) will be facilitated.


Next Steps:  On the onset of our first known or suspected person with COVID-19:

  • The infected will be isolated/Quarantined until CDC grants a Certificate of Clean- two clean tests 24-hrs apart.
  • A Call MUST be made to the MD & ED prior to sending to the hospital.
  • No use of tablecloths. Remote dining implemented.
  • Continued application of Personal Protective Equipment and hand washing especially when in close contact with infected.

These additions are subject to change by the Director, Department of Public Health, or the Center for Disease Control.  Thank you for your patience.





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