“I want all of you to know how grateful I am for all the care you have given my mother: All the kindness that you have shown her on her good days and especially her bad days; And for all of the laughter that makes those moments for her. Every one of you has helped to make her daily life the best it can be! You have also relieved me of worry about her daily care, as well as the kindness and friendship you have offered me. What you do everyday to not only care for my mother but as all of the residents of Primrose is important, very appreciated, and truly makes a difference!”