PRIMROSE Sacramento

Who’s Who at Primrose At Primrose, we are sensitive to the fact that this is a new and emotional experience for you. Undoubtedly, you will encounter situations about which you will want to ask questions, make suggestions, or voice concerns. We recognize that good communication is key component of providing quality services and encourage it. To assist in the communication process, we’ve provided a list of the management team at Primrose. The brief descriptions of our duties will assist you in determining from whom you might best obtain an answer to your particular question(s). For those who find it more convenient to communicate by email, we have included our email addresses. Please never hesitate to contact us with your questions or concerns. The more we both know about each other, the better we can do for you.
	LARRY POTTER, EXECUTIVE DIRECTOR Email: LCP@PRIMROSEALZ.COM Larry coordinates all departments to ensure each department is in alignment with goals, budget guidelines, and resident needs. He is responsible for the day-to-day operations of Primrose.

	LORINE GALES, LVN, WELLNESS DIRECTOR Email: WELLNESS@PRIMROSEALZ.COM Lorine is the direct supervisor of our resident assistants, who provide daily care (baths, meals, etc) to residents. She coordinates the nursing and medical aspects of resident care by working with all of the Primrose departments and the medical community. Lorine works hand-in-hand with all staff to assure that the total needs of our residents are being met.

	CATHERINE HENNAN, BUSINESS OFFICE MANAGER Email: CJH@PRIMROSEALZ.COM Catherine supervises the receptionists, provides support to all department heads, organizes office procedures/human resources, and generates the monthly invoice statements. She also composes the Primrose newsletter, Primrose Press, published monthly. Catherine also assists families through the complete move in process, beginning with inquiry and ending with move-in.

	CASEY SIMON, MARKETING DIRECTOR Email: CAS@PRIMROSEALZ.COM Casey assists families through the complete move in process, beginning with inquiry, and ending with move in. During that process, she will generally be the person who presents to you all of the information covered within this Handbook.

	KAITLYN O'HARA, COMMUNITY RELATIONS COORDINATOR Email: COMMUNITYRELATIONS@PRIMROSEALZ.COM Kaitlyn represents Primrose Sacramento to the regional network of dementia services, agencies, and providers. She may also assist families through the complete move in process, beginning with inquiry and ending with move in.

	KEN HOSODA, PLANT OPERATIONS DIRECTOR Ken is responsible for keeping Primrose beautiful and functional. He takes great pride in maintaining the picturesque garden setting and spacious courtyard surroundings at Primrose. In addition to the grounds, Ken directs the maintenance and housekeeping teams.

	JENNIFER KAZANJIAN, FOOD SERVICE DIRECTOR Email: JK@PRIMROSEALZ.COM Jennifer is responsible for the food service program and the catering services at Primrose. She heads the team of chefs that produce the meals for the residents and visitors. She also coordinates the staff to produce a pleasant dining experience. Ask her about nutrition, dining, and dietary concerns.

	KATHLEEN HUBER, DAY CLUB/PROGRAM DIRECTOR Email: DCD@PRIMROSEALZ.COM Kathleen is responsible for the daily management of the Primrose Day Club (an adult day service for persons experiencing memory loss), as well as the Residential Program. She provides quality programming to persons with dementia in order to extend their independence and quality of life, as well as to give family care-givers a break from their overwhelming responsibilities. Kathleen is also responsible for planning and conducting the leisure activities for the residential program. She will encourage your resident to make new friends, sing songs, and go for leisurely walks.

	WILLIAM AU, MD, CONSULTING PHYSICIAN Dr. Au is the consulting physician for Primrose and specializes in Alzheimer’s and Dementia: Dr. William Au is a Board Certified Neurologist whose practice sees many Alzheimer’s and related dementia residents. Dr. Au is also a faculty member at the University of California, Davis Medical School, a clinical researcher and Director at the Sutter Neuroscience Institute.